FAQs

Domestic orders typically arrive within 3-5 business days. International orders usually take 5-14 business days, depending on the destination and customs processing.

Yes, once your order has shipped, you will receive an email with a tracking number. You can track your order through our website or the shipping carrier's website.

Shipping costs are calculated at checkout based on the weight of your order and the destination.

If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request if the order has not yet been processed.

We accept various payment methods, including credit/debit cards, Google Pay, and other secure payment gateways.

If you need to return a book, please contact our customer service team within 30 days of receiving your order. We will provide instructions on how to return the item and process your refund or exchange.

To leave a review, log into your account and navigate to the order history. Select the book you wish to review and follow the prompts to submit your rating and comments.

You can contact our customer service team through the website's contact form, email us at info@oxiironbooks.com, or call us at [phone number]. We are here to help with any questions or concerns you may have.

No, you can place an order as a guest. However, creating an account allows you to save your shipping details, view order history, and track current orders.

You can subscribe to our newsletter by entering your email address in the subscription box on our website. You will receive updates on new arrivals, special promotions, and exclusive offers.

Yes, we take the privacy and security of your data seriously. All personal information is encrypted and stored securely. You can manage your cookie preferences and opt out of marketing emails at any time.

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